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Cancellation/ Refund

SOFTI believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if process has been initiated for shipping the book.

The SOFTI reserves the right to refuse or cancel any order placed for a product. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by SOFTI the same shall be credited to your account and duly notified to you by email.

In a credit card transaction, you must use your own credit card. The SOFTI will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to "prove otherwise" shall be exclusively on the user
In the event that a non-acceptance of send package , SOFTI will reduce 50% of the total value and refund the customer with 50% . Cancellation within 24 hours will result in repayment of 75% of total value and 25 % deduction will be made by SOFTI for the expenses incurred.

The SOFTI shall not be liable for any delay / non-delivery of purchased goods due to flood, fire, wars, acts of God or any cause that is beyond the control of the Society of Fisheries Technologist (india).

This agreement shall be construed in accordance with the applicable laws of India. The Courts at Cochin shall have exclusive jurisdiction in any disputes arising out or pertaining hereto.